Main Clinic
3555 Knickerbocker Rd.
San Angelo, TX 76904
Executive Drive Clinic
3605 Executive Dr.
San Angelo, TX 76904

Phreesia Pre-Visit Registration

 

Streamline Your Arrival at the Doctor's Office with Phreesia Pre-Visit Registration

1. Check your email.

2. Register for your visit at home before your appointment.

3. Save time and skip the line!

 

Pre-Visit FAQs for Patients:

Q: What should I look for in my inbox when I receive the pre-visit email?

A: An email will come from noreply@phreesia.com with the subject: "Check-in online for your upcoming appointment." The first line of the e-mail will show the name and phone number of your doctor's office. The e-mail will also show the date, time, and location of your appointment.

 

Q: What should I expect when I start the pre-visit questionnaire?

A: You will see security questions confirming your date of birth, address, and phone number. Once your phone number is confirmed, Phreesia will send you a code via voicemail or text that you must type in before proceeding. 

 

Q: When I try to enter my date of birth, there is a message that says it is not valid. What does this mean?

A: The date of birth that you are attempting to match is what WTMA has on file. Please ensure with the doctor's office that your date of birth on file matches what you are trying to enter. 

 

Q: No address in the address validation matches where I currently live. How do I solve this and what address do I choose to get past this screen?

A: The address that you are attempting to match is what WTMA has on file. Please ensure with the doctor's office that your address on file matches where you currently reside. To proceed past this screen, you will need to choose the address the WTMA currently has on file. 

 

Q: I do not have access to any phone number that I am given to select, and/or the phone number is not correct. How do I proceed?

A: The phone number that you are attempting to match must be what WTMA currently has on file. Please ensure with the doctor's office that you have access to the phone numbers that WTMA has on file. If you need to change these phone numbers for any reason, you will need WTMA to resend your Pre-visit email after changing your phone number in our records. 

 

Q: The phone numbers that are listed do not receive text messages, how do I receive a 6-digit code over the phone?

A: When choosing your phone number to enter, you can change the method from "Text" to "Voice." This will send the code as a phone call via recorded message. If you accidentally chose to send the code as text, on the confirmation screen for the 6-digit code, you can select "Re-send as voice message."

 

Q: Which questions do I have to answer? Are all questions "mandatory?"

A: Only questions with a red asterisk (*) beside them are required to answer. If you do not want to provide information in the questions without the red asterisk you may skip them. 

 

Q: On the policies section, I cannot sign the policies. How do I do this?

A: If you are using a computer and mouse:

     1. Hover over the white text box that states "Please sign in the space below"

     2. Click and hold down the left side of your mouse, continue to hold down as you write your signature. 

   If you are using a tablet or smart phone: 

     1. Hover over the white text box that states "Please sign in the space below" 

     2. Using your stylus or your finger, gently press down on the screen, continue to press down as you write your signature. 

   If you have signed all forms and are unable to move to the next screen, please make sure that you have selected "I accept" above all the signature text boxes.